When your refrigerator stops cooling or your washing machine starts making an unusual noise, it’s easy to feel a bit of panic. Appliances are vital to our daily routines, and any malfunction can disrupt life at home. So, what do…
The Fading Freedom of Choice In an era where consumer choice is increasingly restricted, the appliance industry is no exception. As manufacturers and retailers consolidate, and government regulations tighten, the ability to choose and repair our appliances is dwindling. This…
Is Premium Worth the Price? When considering a major appliance purchase, it's easy to be drawn to the allure of premium brands. These high-end appliances often promise superior performance, cutting-edge technology, and sleek designs. However, before you splurge on a…
This question was asked of me recently at a trade-specific conference where we were discussing what seems to be relative stability in our trade markets, both for finished white goods in retail settings as well as the parts we need…
Our Promise: Ongoing Training for Exceptional Service In today’s fast-paced world, where technology changes rapidly, it's surprising how many companies overlook the importance of continual training for their staff. Too often, technicians rely on on-the-job experience alone, which can sometimes…
