Building to Last: Which Appliance Brands Still Prioritize Repairability?

At Hartman’s Appliance Repair, we’ve had our hands on countless washing machines, refrigerators, dishwashers, and ovens over the years. We’ve seen trends come and go, but one thing remains constant: the frustration of a broken appliance. In an era where “disposable” seems to be the default for so many consumer goods, we’re here to talk about a critical shift: the move towards truly durable and repairable major household appliances.

Our commitment extends beyond just fixing what’s in front of us. We believe in educating our valued customers on how to make informed purchase decisions, especially when it comes to long-term reliability and environmental responsibility.

Not All Appliances Are Created Equal: The Repairability Divide

Based on our extensive experience and insights gleaned from consumer feedback and industry data, it’s clear that not all appliances are created equal. While many brands offer innovative features and sleek designs, some struggle to prioritize the quality ownership experience that comes with a truly durable and repairable product.

While specific data can fluctuate year to year, brands that consistently stand out as being more repairable and offering a better ownership experience generally include:

• Whirlpool & Maytag: These American stalwarts, both part of the Whirlpool Corporation, have a long-standing reputation for robust construction and a good supply of readily available parts. Many of their components are designed for easier access and replacement, making them favored by repair professionals.
• GE Appliances (now owned by Haier): While under new ownership, GE has been making strides in improving reliability and serviceability in recent years. Many of their products are still largely manufactured in the U.S.
• LG & Samsung: These South Korean giants have made significant inroads into the appliance market with their smart features and innovative designs. While historically some models presented repair challenges due to integrated components, they have also shown improvement in certain categories like laundry, with an emphasis on advanced motors and cooling systems. Consumer feedback often points to good customer service and a growing network for parts.
• Bosch: Known for its German engineering, Bosch appliances, particularly their dishwashers, often receive high marks for durability and quiet operation. Their commitment to quality is evident in their global manufacturing footprint, with some products made in the US and others in Europe.
• Miele & Sub-Zero/Wolf: At the higher end of the market, brands like Miele (Germany) and Sub-Zero/Wolf (USA) are synonymous with extreme durability and longevity. They build their products to last for decades, often with a premium on repairability and readily available parts, albeit at a higher initial cost.

Where are they mostly made? It’s a globalized market. While brands like Whirlpool, GE Appliances, and Sub-Zero maintain significant manufacturing facilities in the USA, many components and even full products are sourced internationally. For example, some Bosch dishwashers are made in the US, while other Bosch appliances may come from Turkey or China. LG and Samsung largely manufacture in South Korea, Mexico, and other Asian countries. The key is that manufacturing location doesn’t solely dictate repairability; it’s the corporate commitment to design for service that truly matters.

The Environmental Disaster of Disposable Appliances

We’re in an era where “short cycling” seems to be the norm for many manufacturers. The expectation for longevity, particularly among younger generations accustomed to quickly upgrading electronics, has unfortunately influenced appliance design. This trend towards disposable appliances is an environmental disaster. When appliances fail prematurely and cannot be repaired, they end up in landfills, contributing to a massive problem of electronic waste (e-waste). This waste contains hazardous materials that leach into our soil and water, harming our local environment and national resources.

Just as we increasingly seek out automobiles with a commitment to repairability and long-term service, we should demand the same from our household appliances. Manufacturers that prioritize modular design, readily available parts, and thorough service training are making a tangible commitment to sustainability.

The Future of Durable White Goods in the USA

The landscape of durable white goods in the USA is constantly evolving. Domestic brands we’ve known our entire lives are competing with off-branded products made in Asia and elsewhere, which often come with nearly zero support for repair parts or product training for professional repairers. This makes future repairs virtually impossible, forcing consumers into a cycle of costly replacements and increased waste.

At Hartman’s Appliance Repair, we believe in empowering consumers. We are more than just a repair service; we are a total resource for consumers, offering guidance and research that can help you make the best purchase for your family and for the planet. Our commitment to doing what is right, always, extends to supporting your home and our environment, ensuring the highest quality of life in our own backyard and around the globe.

Don’t settle for a disposable future. Engage with us online or pick up the phone to learn more about which appliance brands make the grade for value, quality, and repairability. We’re here to help you make smart choices for your home and our shared planet.